Freight Customs Operator-IMPORTS/EXPORTS
In one liner, this role is all about ensuring the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.
Salary Band depending on experience and which sift you will go for! Days or Nights?
A bit more to get in the flow;
Understand all the elements of the import and export customs, customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
Verification of customs declaration information and the submission of such to the customs authority.
Dealing with issues/questions that may arise during the clearing process and providing solutions to customers at all times.
Attend any customs inspections or present documents to customs authorities when such are requested.
Ensure timely customs clearance of cargo to customer for shipments imports/exports.
Exceptional Customer Services.
What type of entries are you familiar with?
Good knowledge of customs brokerage process and system essential
Good knowledge of customs legislation, especially with regards to classification, valuation and origin
Understanding of ocean, transcon and air documentation process
Knowledge of air, road and ocean transport ideally
Good knowledge of incoterms
Excellent communication, prioritization, and multi-tasking skills
Proven track record of strong customer service skills, interacting with customers and being client focused
Excellent follow up with customers and the network
Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs