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Trainee Freight Forwarding Clerk

We are working with a established freight forwarder near Heathrow, who are looking to recruit a Trainee Freight Forwarding Clerk

Working hours Monday – Friday 9:00-17:30

The role includes:

* Arranging the importations of cargo by air
* Develop working relationships with customers
* Liaise with all relevant internal departments with regards to shipments
* Liaise with Airlines for BI and Shed transfers
* Arrange airline collections for transfer to ETSF
* Liaise with HMRC, Port & Plant health and other government bodies.
* Organise import clearances, PEACH entries and correct documentation relating to the movement of cargo.
* Provide a high level of customer service
* Key point of contact for Air Import Perishable customers
* Liaise with overseas office, partners and agents
* Strong administration and communication skills.
* Providing Import quotations for potential and current customer base.
* Issue invoices to customers
* Loading costs onto job record
* Self-managing and pro-active
* Ability to work in a team environment
* Reviews and addresses accounting discrepancies
* Dealing with any queries or problems with regards to customers and shipments
* Dealing with rates, accounts, Invoices and claims
* Complete reports .

Essential requirements
* Previous retail or customer service experience an advantage
* Team player and the ability to work unaided
* Willing to cover other shifts when required
* Willing to learn and grow within the air freight industry

Depending on experience

Job Overview
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