Shipping Coordinator

Shipping Co-Ordinator – Bourne – £22.5K-£25K & bonus

An established family-run business are seeking to employ a Shipping Co-Ordinator, to support them in offering a high-quality service to their customers.

The role of the Shipping Co-Ordinator

* Preparing export documentation as per contractual obligations to ensure customers satisfaction and timely receipt of cargo

* Supporting the export and sales activities ensuring a timely payment of product

* Contributing to the successful execution of shipments by issuing on time error free documentation

* Monitoring the movement of the products/containers to the customers/destinations

* Working with the various service providers and booking their services when required (Fumigation, Chamber of commerce, etc.) to ensure the contractual terms are all met

* Identifying the requirements with respect to documentation for the successful execution of sales contracts

* Ensuring the documents required for each contract are complete and accurate as well as forwarded within a strict time frame for the customer to be able to clear the product on time

* Alerting other departments (Sales, Accounting, Shipping), as applicable, of any issues that may arise in the execution of the shipment and/or payment with clear details of the shipment status, including options to resolve it with related costs in order to make an informed decision

* Submitting timely document instructions to freight forwarders, fumigation companies, independent surveyors, and other service providers as per the contracts’ requirements

* Ensuring compliance with export laws and regulations

* Maintaining the export files and ensuring manuals are up to date in the physical and on the server manual folders

* Upon facing any issue, immediately alerting the supervisor, and working together on a solution

* Supporting other departments involved in international business transactions as directed by your supervisor

* Updating and Maintaining Excel Databases with information of shipments

The ideal candidate for the role of Shipping Co-Ordinator

* Strong customer service orientation

* Ability to build and maintain strong relationships with customers and colleagues

* Ability to perform in a fast-paced environment

* Experience with excel

bonus