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Senior Export and Import Shipping Coordinator

Senior Import and Export Shipping Coordinator

Technique Recruitment Solutions are a specialist engineering and manufacturing recruitment company based in Norfolk. We are proud to be working alongside a Norwich based manufacturer who are seeking a Senior Import and Export Coordinator to join their busy shipping department

Key Accountabilities
The primary role of the Senior Export and Import Shipping Coordinator is:

To organise shipment of products utilising approved carriers to meet or exceed customer delivery expectations.
To organise the importation of goods and production material as required.
Completion of all relevant/required information systems pertaining to deliveries and imports whether in the form of computer database records and paper systems.
To ensure processes are being adopted and are effective
Key Duties and Responsibilities
The primary role of the Senior Export & Import Shipping Coordinator shall include, but not be limited to, the following:

Assist the Export Manager in ensuring the department is functioning effectively and achieving its principal objectives.
Monitor departmental performance and work with the team to achieve consistent service excellence and exceptional results
Assess the effectiveness and practicality of processes, through ongoing review, and ensure these are being adopted.
Monitoring compliance with all legislation and regulative requirements related to shipping, import and export of goods, communicating and initiating change in business systems and process as needed.
Manage the processing of sales orders, despatch and work with Export Manager to identify, and, where agreed, implement process and cost reduction improvement opportunities.
Organise shipment of products utilising approved carriers to meet or exceed customer delivery expectations.
Organise the importation of goods and production material as required.
Completion of all relevant/required information systems pertaining to deliveries and imports.
Prioritisation and planning of shipments with reference to the master production schedule, production management and Customer Service to meet agreed customer delivery date.
Process sales orders, despatch and shipping documentation via company ERP system and other associated software, carrier specific systems where applicable, and manually generated documents as required.
At all times be cognisant of international export and import legislation affecting the shipment or importation of products and materials.
Liaise, advise and report internally on matters of delivery, cost and shipping related queries to assist with timely customer issue resolution or as may otherwise be required.
Creation of purchase orders for, and reconciliation of, carrier invoices for approval and payment.
Maintain relevant/required information systemsThe company are offering a competitive salary and excellent company benefits package

Job Overview
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