Ocean Freight Team Leader

We are partnering with a world-renowned Logistics Company in Felixstowe looking for an Ocean Freight Team leader to be part of their growing Imports Team.

A successful candidate’s day to day will entail ensuring operational effectiveness and efficiency across all aspects of the Ocean Import Operation.

Main Responsibilities;

* Guaranteeing highest operational usefulness and productivity across all aspects of the Ocean Import Operation.

* Manage all Ocean Freight Import functions

* Full responsibility of the management and development of the employees within the department

* Be the first point of contact for all operational issues

* Constant evaluating and expansion of operational processes within the department. Responsible for Data Quality management.

* Ensuring that the Department meets its operational KPI’s.

* Continuous assessing and improvement of customer service output levels.

* Full responsibility of Performance management with support of Branch Manager & HR Department.


* Knowledge and awareness of Ocean Operations Industry

* Strong Experience with customers and clients on the phone and emails to a high standard

* Minimum GCSE standard in English and Maths

* Intermediate level of word, excel, outlook and PowerPoint

Experience working within a Freight Forwarder/Shipping

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