SRS are working alongside a global forwarder who are looking for someone to join their ocean freight team in Basildon to work alongside the warehouse team within an office environment.
Salary up to £25K
20 days + bank holidays within first year then on anniversary it will go up to 25 days + bank holiday
2 x salary for life insurance
Pension – automatic enrolment
5 days paid sickness on a rolling year.The Person:
Customer service driven.
Good knowledge of customs tariffs and procedures
Willingness to work flexible hours if needed
Fully PC literateThe Role:
Cargo Processing – To set up files, input data, check and distribute incoming paperwork in line with the company's procedures, to satisfy client requirements.
Warehouse – Liaise with the warehouse ensuring clients Service agreements are achieved.
Customer Service – Liaise with clients to provide information and guidance relating to the logistics of their goods. Deal with customer queries. Ensure that all telephone calls are promptly and politely answered.
Financial – Adhere to the Company credit control policies, accurate knowledge of charging.
Ad-Hoc – Undertake reasonable requests in line with capability and competence from appropriate Supervisor / Manager.
To learn more please call Marc on (phone number removed)