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Internal Sales Support - Freight Forwarding

Position: Internal Sales Support – Freight Forwarding
Basildon –
Salary: £24,000pa
Benefits: 25 days holiday + BH
Company pension contribution
Health Care Scheme
Bonus incentives

Our client are a privately owned independent British & Irish freight forwarder, which means they are flexible and open to exceptional people joining their teams!

They have a twenty year history of continuous growth, which, coupled with being independent, means that their career advancement opportunities are more frequent than multi-national businesses in the same sector.

Our client recognise that logistics is a 'people business' and by maintaining a happy, motivated workforce they become stronger together.

The Position:
Reporting to the Internal sales team leader, the primary goal is to assist in day to day quotes, assist any BDM enquiries and call existing/dropped off/new clients. To Focus on developing Ocean & Airfreight opportunities, this includes requests and follow up on any potential new business opportunities and creating awareness of the company's product and capabilities.

Key Responsibilities:
Prospecting for business opportunities and support BDM's and other staff members.
Proactively develop opportunities from customers, networks and agents.
Obtain relevant information from customers in order to complete quotations and supply best possible solution.
Keep operational staff & Customers fully updated on pending orders that will need to be processed and space secured.
Source buy rates where required and produce quotations from the system.
Ensure all Quotations and costs are loaded onto computer system either by EDI or manually, checking for accuracy.
Ensure all Quotations are responded to and actioned within a timely manner.
Follow up on quotes with clients and agents and secure bookings.
Be aware of company product, services, key selling points and general market knowledge.
Develop constructive relationships with key customers and key partners/agents, resolving any concerns and ensuring corrective action is taken.

Experience Required:
* 2+ year's experience within the freight forwarding industry preferable.
* Preferably multi-modal experience (Air,Sea,Road) but not essential
* A pro-active attitude
* Excellent customer service skills
* Excellent telephone manner
* Excellent communication skills
* Able to work and meet deadlines WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy

Job Overview
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