Freight Pricing Co-ordinator

The role

* Develop and build relationships to ensure a high level of customer service is provided to clients.

* Maintain a high level of awareness of market fluctuations in rates and charge.

* Negotiate and re-negotiate rates with carriers that are beneficial to customers.

* Provide quotations to customers, within short timescales, taking account of transit times, routes, and opportunities for minimising customer costs by utilising sharing between carriers.

* Maintain profit and loss data for all accounts.

* Requests and queries are resolved and actioned quickly and efficiently.

* Communication with overseas agents and clients is clear precise and effective.

* Accurate & timely reporting to department manager.

* Take ownership of own training and development so as to continuously improve and develop, including training new starters where required.

What we’re looking for

* Experience in freight forwarding including working for an independent.

* Experience of freighting costs involving shipments from Far East, Indian Sub-Continent and/or USA.

* Familiarity with the use of all forms of haulage, sea, road, rail and air.

* Experience of negotiating rates

* Experience of managing client/customer relations with good verbal and written communication, to provide a professional image to customers and suppliers.

* The ability to liaise with a global network of agents, suppliers, shipping lines, hauliers.

* A good awareness of spreadsheets and the ability to produce reports and use formulas to manipulate data.

* The ability to grow repeat business and develop new opportunities.

* International experience and exposure plus the ability to work with a global network of agents, suppliers, shipping lines, hauliers, and rail and air lines in other countries.

* The capacity to work in a high pressure environment whilst remaining calm when under pressure.

* The skill to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency.

* A positive attitude and good problem solving skills.

* The drive to succeed and want to make a contribution to the business.

* Foreign languages would be an added advantage