Welcome to the Beta version of the new shoremarinejobs.com website. During this Beta phase, we will be fine-tuning the site’s content, navigation and layout based on feedback we receive from you.

You may encounter occasional broken links or error messages. If so, please let us know! This is what the Beta phase is intended for, and your feedback will enable us to greatly improve the new website.

For those who have feedback that they wish to provide on the Beta version, please don't hesitate to reach out.

Feedback

loading

Freight Forwarder

Aquilo recruitment are parterning with a market leading freight fowarding business who are now looking for a Freight Forwarder to join their expanding Hull based team, who have a great culture and the option of remote working.

As a Forwarder you will provide an excellent customer service experience for customers including clearances, quotes, arranging shipment/deliveries, invoicing and all other functions as required, you can be skilled in a number of areas such as ocean or road etc.

Duties

* Completion of end to end forwarding activities as the individual role requires

* Follow strict and time sensitive SOP's/KPI's to ensure compliance

* Work closely with internal and external customers

* Focus on customer service

* Use of Next Gen/MS office as requested

* Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe

* Month end department compliance

* Customs Entries

* Cost control

* Assist senior forwarders, Supervisor and line manager where required

* Ensure all reports including internal and customer specific are completed within the deadline

* Resolve queries from customers and suppliers

* Ensure Best Practice models are adopted

* Work closely with the Operations manager for Internal and external rates reviews.

* Remain in contact with customers and suppliers to maintain relationships

* To take part in customer reviews when required to build up visibility and relationships with customers.

* Assist sales and management with customer development

* Maintain clean desk policy

* Operate within companies QA system

* Any other tasks as directed by their Supervisor or line manager

Skills:

* Thorough understanding of customer needs

* Business related experience

* Proven operational experience in European Road freight / Import / Export / Cross Trade

* EU Customs formalities (preferred but not essential)

* Proven customer service record and experience

* Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations.

* Good atention to detail/ customer focused

Job Overview
We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Sign in

Sign Up

Forgotten Password

Job Quick Search

Cart

Cart

Share